doTask vs Klaviyo
Klaviyo is email and SMS marketing software for online stores, priced by how many active profiles you have. doTask is an inbox and AI Agent for WhatsApp, Instagram, Messenger, web chat and email, with email marketing, bookings and invoices in the same app. Klaviyo goes deeper on marketing; doTask puts marketing next to the conversations.
Which to choose
- You want email marketing in the same place as your chats, bookings and client records.
- You want one price per business with email contacts included: 1,000 on Starter, 5,000 on Growth, 25,000 on Business.
- You also need a shared inbox and an AI Agent that answers customers on WhatsApp, Instagram and web chat.
- You run a service business and send reminders, offers and win-back emails to clients who book.
- Email and SMS marketing are your main growth channel and you want the deepest segmentation and flows for an online store.
- You only need email: at about 1,000 profiles Klaviyo costs about RM 123 a month, less than doTask Starter.
- You want SMS marketing in the same tool as email.
- You want a large library of ecommerce integrations and templates.
Side by side
Prices as listed on 19 October 2026, before tax. US dollar prices are converted at about USD 1 = RM 4.10. Meta's WhatsApp charges are separate on every tool; see WhatsApp API pricing in Malaysia.
Pricing
Klaviyo's price grows with your list. The free plan covers 250 active profiles and 500 email sends a month. Secondary sources put email at about USD 30 a month for 1,000 profiles, about RM 123, and about USD 100 for 5,000, about RM 410. SMS is paid by usage on top.
doTask includes email contacts in each plan: 100 on Free, 1,000 on Starter at RM 199, 5,000 on Growth at RM 449 and 25,000 on Business at RM 899. Add-ons cover bigger lists. The same plan pays for the inbox, the AI Agent and bookings.
Where Klaviyo is stronger
Klaviyo is built for ecommerce marketing. Its segmentation, flows and reporting go further than doTask's, it sends SMS from the same tool, and it connects to a long list of store apps. For an online store where email and SMS bring most of the sales, it is the specialist tool.
Where doTask is different
In doTask, email is one part of the client record. The same contact has their chats, bookings, packs and invoices, so a welcome, birthday or win-back email goes to the client your team already talks to.
If you only need email for a small list, Klaviyo costs less. doTask is worth it when you would otherwise pay for a chat tool, a booking tool and an email tool separately.
Questions
Is doTask cheaper than Klaviyo?
For email alone at 1,000 profiles, no: Klaviyo is about RM 123 a month and doTask Starter is RM 199. At 5,000 contacts, Klaviyo email is about RM 410 a month and doTask Growth is RM 449, which also includes the inbox, the AI Agent with 1,000 conversations a month, and bookings.
Does doTask send SMS?
Yes, through your own SMS provider, such as Twilio or Vonage. You pay the provider directly.
Sources
- doTask pricing · checked 19 October 2026
- doTask Email marketing · checked 19 October 2026
- Klaviyo pricing (paid prices not shown as text; figures from secondary sources) · checked 19 October 2026
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