doTask vs Klaviyo

Klaviyo is email and SMS marketing software for online stores, priced by how many active profiles you have. doTask is an inbox and AI Agent for WhatsApp, Instagram, Messenger, web chat and email, with email marketing, bookings and invoices in the same app. Klaviyo goes deeper on marketing; doTask puts marketing next to the conversations.

Checked 19 October 2026 on each company's own pagesdoTask pricing

Which to choose

Choose doTask if
  • You want email marketing in the same place as your chats, bookings and client records.
  • You want one price per business with email contacts included: 1,000 on Starter, 5,000 on Growth, 25,000 on Business.
  • You also need a shared inbox and an AI Agent that answers customers on WhatsApp, Instagram and web chat.
  • You run a service business and send reminders, offers and win-back emails to clients who book.
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Choose Klaviyo if
  • Email and SMS marketing are your main growth channel and you want the deepest segmentation and flows for an online store.
  • You only need email: at about 1,000 profiles Klaviyo costs about RM 123 a month, less than doTask Starter.
  • You want SMS marketing in the same tool as email.
  • You want a large library of ecommerce integrations and templates.

Side by side

doTaskKlaviyo
Starting priceFree plan. Paid from RM 199 a month, or RM 1,990 a year.Free up to 250 active profiles and 500 email sends a month. Paid plans priced by profile count.
Price by list sizeStarter RM 199 (1,000 contacts), Growth RM 449 (5,000), Business RM 899 (25,000) a month. Add-ons for more contacts.Email: about USD 30 a month at 1,000 profiles (about RM 123) and about USD 100 at 5,000 (about RM 410). Klaviyo's page does not show paid prices as text; these figures are from secondary sources.
How it is pricedPer business. The plan also includes seats, staff calendars and AI Agent conversations.By active profiles: contacts who may receive marketing emails.
Free plan1 seat, 50 AI conversations a month, 100 email contacts. WhatsApp as a 14-day trial.250 active profiles, 500 email sends a month, USD 5 of mobile messages a month, email support for the first 60 days.
Free trialTry Growth free for 14 days, no card.Not listed; the free plan is the way to try it.
Email marketingNewsletter designer, automations, sign-up forms, A/B tests, coupons and revenue per email.Email campaigns and flows, sign-up forms, segmentation and reporting.
SMSSMS through your own provider, in the inbox.SMS and mobile messages, paid by usage.
Chat inbox and AIShared inbox for WhatsApp, Instagram DMs, Messenger, web chat and email. AI Agent conversations included: 50, 300, 1,000 or 3,000 a month.Customer Agent and Helpdesk products; prices not shown on the pricing page.
Bookings and salesBookings on paid plans. Invoices, checkout, memberships and packages included.Not Klaviyo features.
ShopifyShopify App Store app; coupon codes are created as real Shopify discounts.Shopify integration.
Data and companyStored in Singapore. Built in Kuala Lumpur.Not compared here.

Prices as listed on 19 October 2026, before tax. US dollar prices are converted at about USD 1 = RM 4.10. Meta's WhatsApp charges are separate on every tool; see WhatsApp API pricing in Malaysia.

Something out of date?Prices and features change. Write to [email protected] and we will correct it.

Pricing

Klaviyo's price grows with your list. The free plan covers 250 active profiles and 500 email sends a month. Secondary sources put email at about USD 30 a month for 1,000 profiles, about RM 123, and about USD 100 for 5,000, about RM 410. SMS is paid by usage on top.

doTask includes email contacts in each plan: 100 on Free, 1,000 on Starter at RM 199, 5,000 on Growth at RM 449 and 25,000 on Business at RM 899. Add-ons cover bigger lists. The same plan pays for the inbox, the AI Agent and bookings.

Where Klaviyo is stronger

Klaviyo is built for ecommerce marketing. Its segmentation, flows and reporting go further than doTask's, it sends SMS from the same tool, and it connects to a long list of store apps. For an online store where email and SMS bring most of the sales, it is the specialist tool.

Where doTask is different

In doTask, email is one part of the client record. The same contact has their chats, bookings, packs and invoices, so a welcome, birthday or win-back email goes to the client your team already talks to.

If you only need email for a small list, Klaviyo costs less. doTask is worth it when you would otherwise pay for a chat tool, a booking tool and an email tool separately.

Questions

Is doTask cheaper than Klaviyo?

For email alone at 1,000 profiles, no: Klaviyo is about RM 123 a month and doTask Starter is RM 199. At 5,000 contacts, Klaviyo email is about RM 410 a month and doTask Growth is RM 449, which also includes the inbox, the AI Agent with 1,000 conversations a month, and bookings.

Does doTask send SMS?

Yes, through your own SMS provider, such as Twilio or Vonage. You pay the provider directly.

Sources

  1. doTask pricing · checked 19 October 2026
  2. doTask Email marketing · checked 19 October 2026
  3. Klaviyo pricing (paid prices not shown as text; figures from secondary sources) · checked 19 October 2026

See the difference with your own clients

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