One system for
your team and AI
to answer customers
doTask is the inbox with an AI Agent built in: WhatsApp, Instagram, website chat and email in one place, bookings and email marketing beside them — so every conversation ends in an answer, a booking or a sale, and your team only steps in when it should.
One platform,
shaped to your business.
The same inbox, AI Agent, calendar and checkout, set up for the way a studio, a salon, a clinic, a shop or a café actually works.
Classes, packs and memberships, booked while you sleep
- The AI Agent finds a free class and books the trial on WhatsApp or your website, day and night.
- Class packs and memberships sold at Checkout, every session counted as it is used.
- Reminders before each class, and your no-show policy applied when someone misses one.
Every stylist's day in one calendar, set up in a sentence
- A column per stylist, with each client's service, price and history a click away.
- Ask doTask AI for a package or a new service and say yes to each card: it is on the menu.
- Sales, packages and reviews from the same place you book.
The whole patient in one record
- Visits, conversations, invoices and forms on one timeline, with health alerts only your team sees.
- The AI Agent answers questions and books follow-ups, and hands the conversation to your team when it should.
- Intake forms and waivers signed before the first visit.
Product questions answered, and a reply ready for the rest
- The AI Agent answers from your catalogue and policies on Instagram, WhatsApp and your site.
- When a person takes over, a suggested reply is waiting: check it and send.
- Email automations that welcome, remind and win customers back.
Reservations without the phone ringing
- Guests reserve a table or the private room on WhatsApp and Instagram, and the AI Agent fits them in.
- Today's reservations and anyone waiting for a reply, first thing on Home.
- Sales and how the AI is doing, against the month before.
Shown with sample businesses and sample data.
Two products, one seamless experience
A shared inbox for
every channel you sell on
Conversations from WhatsApp, Instagram, your website and email, with the customer's bookings, orders and history beside each one. Your team answers, assigns, hands over and closes from one screen — on a laptop or a phone.
Every channel in one thread
WhatsApp, Instagram DMs, website chat, email and your Shopify store land in one inbox, with the customer's record beside the conversation: past chats, bookings, orders, tags and notes.
See the doTask ChatbotTickets, SLAs and departments
Assign, mention, snooze and hand off. Departments, service-level targets, macros, closing categories and satisfaction ratings keep a growing team consistent.
See the doTask ChatbotBookings without the back-and-forth
Services, staff, rooms and classes with their own hours. Free times offered as buttons, reminders sent on WhatsApp and email, a waitlist when a slot is gone.
See the doTask ChatbotAn AI Agent that answers
from your own knowledge
It reads your pages, files and policies, looks up a customer's order, offers free times and books the slot — and it never invents an answer. When a person is needed, it hands the conversation to your team with everything it learned.
- Searched your knowledge7 sources from what you taught it
- Suggested the First-Class TrialRM 35, made for newcomers
- Checked Saturday's free classesLive from your timetable
- Booked the trial classSat 10 Oct, 10:30 · code N63QVG
- Added to your calendarAnd to the client's record
Train it on what you already have
Pages from your website, PDFs, Q&A, Notion pages, Google Docs and your Shopify catalogue become its knowledge. It cites the source it answered from, and it says so when it does not know.
Put it on every channel
The same agent answers on your website, WhatsApp, Instagram and email, in the customer's language, day and night. It looks up orders, offers free times and takes the booking itself.
See exactly what it did
Every reply shows the sources it read and the tools it used. Test it in the playground, run evaluations before you switch anything on, and review its quality week by week.
Built together, so
nothing falls between them
The agent and your team share one inbox, one customer record and one knowledge hub. What your team writes today is what the agent knows tomorrow, and every hand-off carries the whole conversation with it.
I'll bring a colleague in for the refund.
Handed to Aina · with the full thread
Hi Sara, Aina here — refund is on its way.
Hand over mid-conversation
The agent brings a person in when it should — a complaint, a refund, a question outside its knowledge — and your team picks up the same thread with the whole context.
Suggested knowledge · from 3 replies this week
Do you deliver outside the city?
Yes — same day in the city, 2–3 days everywhere else.
Add to knowledge ✓
The inbox teaches the agent
Answers your team writes become suggestions for the agent's knowledge. Gaps it hit show up as a list you can close in one sitting.
Data sources
Website · 42 pages
Returns policy.pdf
Notion · Staff handbook
Shopify · 318 products
One knowledge hub
Pages, files, procedures and rules live in one place and power the agent, the help centre and the customer portal alike. Change it once, it changes everywhere.
“doTask completely changed how we show up online. Our reels now get tens of thousands of plays consistently and the DMs are non-stop. The content strategy they built is the backbone of everything.”
Works with the tools
you already use
Install from the Shopify App Store, connect WhatsApp and Instagram through Meta, feed the agent from Notion, Google Docs and Sheets, and put the chat on any website with one script tag. Signed webhooks and an API for everything else.
Hiring or outsourcing? Neither.
A senior team and the systems behind it, for less than one hire — and it starts this week.
The inbox and the AI Agent, one plan
Seats, AI conversations, calendars, flows and contacts on every plan; email sending as an add-on when you need more.
