Product
BookingsNewClasses, appointments and packs on one calendarSales and moneyNewCheckout, invoices and what came in todayClientsNewEvery client's history, forms and visitsEmail marketingNewNewsletters and automations that bring clients backAI AgentAnswers and books on WhatsApp, Instagram, Messenger, web chat and emailLeadsNewEvery enquiry on one board, with the next step and when it's dueTasksNewYour team's to-dos, made for you when leads and bookings changeSocialNewPlan and publish your postsReportsNewSales, bookings and clients at a glanceAI AutomationsWorkflows that run themselves, without losing qualityAI-Powered CreativeSenior creative, faster, with AI in the loop
Performance
Google AdsSearch, PMax and YouTube, priced by the workMeta AdsFacebook and Instagram with creative that keeps winningDigital AdsMeta, Google and TikTok campaigns that convertSocial Media CreativeReels, carousels and content for every platformKOL ManagementInfluencer strategy and execution, end to endSEOOrganic growth that compounds month over month
Creative and brand
Video and Media ProductionBrand films, reels and content at speedBranding and StrategyPositioning, messaging, identity and guidelinesEmail CreationEmails people open, read and buy fromWeb DevelopmentWebsites and landing pages built to sellApp DevelopmentMVP to store-ready, fixed price and date
Try it now
doTask ChatbotTalk to the AI AgentAsk it anything about doTask — it answers from our own pages and hands over to a person when it should.Open the chat →Book a demo

AI chatbot and shared inbox for WhatsAppMeet your AI Agent

It answers your customers on WhatsApp, Instagram, Messenger, your website and email from your own information, books them in, and brings your team in the moment it should.

Start freeBook a demo
  • WhatsAppYour own business number
  • InstagramDMs from your profile
  • Facebook MessengerMessages to your Page
  • Website chatA widget or a hosted chat page
  • EmailA shared mailbox, tickets
What it does

Answers, books and hands over.
Day and night, in your words.

Knowledge

Answers from your information, not the internet

Give it your services, prices, hours and policies, and the pages and files you want it to know. It answers in your tone and shows where the answer came from.

  • Website pages, PDFs, Q&A, Notion, Google Docs and your Shopify catalogue
  • Says so when it doesn't know, instead of guessing
  • Try it in the playground before a customer does
InstagramAI Agent on
Bookings

Books the slot while you're with a client

It offers your real free times as buttons, takes the booking into your calendar and sends the reminder, at 11 pm as well as 11 am.

  • Services, staff, rooms, tables and classes with seats
  • Free times as tap-to-choose buttons
  • WhatsApp reminders before the visit, if you switch them on
WhatsAppAI Agent on
Handover

Brings your team in when it should

A complaint, a refund, something it doesn't know: it tells the customer, assigns the right person and hands over the whole conversation.

  • Your rules for what it never handles
  • Take over with one click; it stays quiet until you hand back
  • Every automated reply marked in the inbox
Website chatAI Agent on
Every channel

One agent on every channel, in their language

The same agent answers on WhatsApp, Instagram, Messenger, your website and email, in the language the customer writes in.

  • Your own WhatsApp number, connected through Meta
  • Replies in the customer's language
  • All of it in one inbox for your team
WhatsAppAI Agent on

One agent for them.
One inbox for you.

Every channel lands in one list, with the ones waiting for a person at the top. Open a conversation and you see the customer, their past bookings and everything said, on any channel.

The doTask inbox: a WhatsApp conversation open beside the list, the AI Agent's reply and the team's in one thread
  • Assign and followGive a conversation to a teammate, follow it, snooze it, or leave a note with an @mention.
  • Saved repliesShortcuts for the answers you give every day, and translation both ways.
  • LiveNew messages appear as they arrive, with sent, delivered and read ticks.

An agent you can trust
with your customers

Shows its work

Every reply shows the sources it read and the tools it used, and what it cost.

Learns from your team

Answers your team writes become suggestions for its knowledge, and the questions it couldn't answer become a list.

Speaks their language

It replies in the customer's language, day and night, on every channel at once.

For any business that
gets messages and takes bookings

Every industry

Live this afternoon

  1. 1

    Connect your channels

    WhatsApp through Meta's sign-in, Instagram from your profile, the widget with one line on your site.

  2. 2

    Teach your agent

    Your services, prices, hours and policies. Try it in the playground before a customer sees it.

  3. 3

    Step in when you want

    Watch the inbox, take over with one click, hand back when you're done. The agent covers the rest.

Before you ask

Do I need a new WhatsApp number?

No. You connect the WhatsApp Business number you already have through Meta's own sign-in. The number and the account stay yours; Meta bills you directly for WhatsApp conversations, and doTask never sees your Meta payment details. If the number is on the WhatsApp Business app on your phone, you can keep using the app: Meta calls this Coexistence, and doTask works beside it, with the app's contacts and the last six months of chats copied into the inbox.

What does the assistant answer from?

Only what you give it: your services, prices, opening hours, policies and the pages or documents you add. If a question is outside that, it says so and hands the conversation to your team instead of guessing. Every automated reply is marked as such in the inbox, with what it cost.

Can my staff still reply themselves?

Always. Take over any conversation with one click; the assistant goes quiet while a person is handling it and comes back when you hand it back. Replies from the inbox reach the customer on the channel they wrote on.

How does booking work?

You set up your services, the people or places that deliver them, and your hours. Customers book through the assistant in chat, on your booking page, or from a QR code; your team books from the calendar. Reminders can go out on WhatsApp before the appointment.

Where is our data kept?

Conversations are stored in Singapore, encrypted credentials with them. We do not sell message data or train AI models on it. Details are in our privacy policy. Privacy policy →

More answers: the full FAQ, what Meta charges for WhatsApp in Malaysia, installing on Shopify, integrations, plans and prices and how doTask compares.

Explore more of doTask

BookingsClasses, appointments and packs on one calendarSales and moneyCheckout, invoices and what came in todayClientsEvery client's history, forms and visitsEmail marketingNewsletters and automations that bring clients backLeadsEvery enquiry followed upPricingPlans from RM 0, no card needed

See it on your own number

Start free and connect a channel, or book 30 minutes and we'll set it up with you.

Start freeBook a demo