Product
doTask ChatbotOne inbox and an AI Agent for WhatsApp, Instagram, Messenger, web chat and emailAI AutomationsWorkflows that run themselves, without losing qualityAI-Powered CreativeSenior creative, faster, with AI in the loop
Performance
Google AdsSearch, PMax and YouTube, priced by the workMeta AdsFacebook and Instagram with creative that keeps winningDigital AdsMeta, Google and TikTok campaigns that convertSocial Media CreativeReels, carousels and content for every platformKOL ManagementInfluencer strategy and execution, end to endSEOOrganic growth that compounds month over month
Creative and brand
Video and Media ProductionBrand films, reels and content at speedBranding and StrategyPositioning, messaging, identity and guidelinesEmail CreationEmails people open, read and buy fromWeb DevelopmentWebsites and landing pages built to sellApp DevelopmentMVP to store-ready, fixed price and date
Try it now
doTask ChatbotTalk to the AI AgentAsk it anything about doTask — it answers from our own pages and hands over to a person when it should.Open the chat →Book a demo
Blog & Resources

Ideas that make
your brand grow.

Customer messaging, AI, WhatsApp and Instagram for business, and growth for brands — written by the people who build doTask.

A customer being served at a coffee shop counterWhatsApp
★ Latest
WhatsApp Business API for Malaysian businesses: what it is, what it costs, and when you actually need it
WhatsAppZack Lam7 min readSept 2026
Topic:
A woman reading a WhatsApp message at a café tableWhatsAppWhatsApp
The WhatsApp 24-hour window, explained for business owners
Why some WhatsApp messages are free and others need an approved template, what utility, marketing and authentication templates are for, and how to design your customer messaging around the window instead of against it.
Sept 20264 min read↗
A café owner answering orders on a tablet at the counterWhatsAppWhatsApp
WhatsApp Business app vs a shared inbox: when a team outgrows one phone
The signs that a business has outgrown the WhatsApp Business app on a single phone, what a shared inbox changes day to day, and how to move without losing customers or history.
Sept 20265 min read↗
Two colleagues writing at a laptop togetherdoTaskAI & Tech
How to write a knowledge base an AI agent can actually answer from
Why AI assistants give vague or wrong answers, what "grounded" answering means, and a page-by-page method for writing the pages, files and Q&A that make an assistant precise — with examples for shops, clinics, salons and restaurants.
Sept 20265 min read↗
A food stall owner answering a message on his phoneInstagramInstagram
Instagram DM automation without breaking Meta's rules
What Meta allows an app to do in your Instagram DMs, the 24-hour and 7-day windows, why your account needs to be a professional account, what App Review means for the tools you choose, and a setup that keeps you inside the lines.
Sept 20266 min read↗
A boutique owner working on her online storeShopifyAI & Tech
An AI chatbot for your Shopify store: what it should answer, and what it must hand to a person
A practical spec for AI customer service on Shopify — the questions a bot should own (products, stock, policies, order status), the ones it must escalate, and how to judge a chatbot app before you install it.
Sept 20265 min read↗
A smiling barista behind the coffee machineInstagramStrategy
The real reason Malaysian brands fail at social media — and exactly how to fix it
Activity without strategy, why Malaysian audiences respond differently, the three kinds of content every brand needs in a 40/40/20 ratio, and what to do next week.
Mar 20265 min read↗