Bookings
Self check-in with a QR code or a kiosk
Clients scan a code at your counter and type their phone number; today’s booking is marked arrived. A kiosk mode for a tablet at the desk.
BookingsRead it in the appThe same article opens from Help inside app.dotask.io, beside the screen it describes.
- Bookings › Settings › Check-in → switch it on and save.
- Download the QR code (PNG or SVG) or print the A5 poster, and put it at the counter.
- A client scans it, types the phone number they booked with, and sees “You’re checked in” with the service, who with and when. The booking shows Arrived on the calendar and on Today.
- Only their own booking is shown, and only from an hour before the start to half an hour after (you can change both). A number that cannot be checked in, for whatever reason, gets the same message: please see the front desk. The page never says whether a number is known.
- A form still to sign: the phone shows a link to sign it there and then.
- Members without a booking (open gym): switch on “Can check in” and an active membership is recorded as a visit, once a day. A membership with a payment overdue or paused is sent to the desk.
- Kiosk: open the check-in page with ?kiosk=1 on a tablet: big number keys, and the screen clears itself 10 seconds after each check-in. It shows first names only and never a form link.
- Clients signed in to your customer portal can check in from their account instead, without typing a number.
- New code makes a fresh QR code; the old one stops working at once. Tries are limited per connection and per number.