Channels
Integrations
Shopify, WhatsApp, Instagram and the chat widget: what is connected and what each brings.

ChannelsRead it in the appThe same article opens from Help inside app.dotask.io, beside the screen it describes.
- Shopify — install from the Shopify App Store; the assistant gets products, policies and, once the store grants it, order status. The dashboard also runs inside Shopify admin.
- WhatsApp and Instagram — connected under Settings; both land in the same inbox.
- Chat widget — one script tag, or the hosted chat page.
Mine lists what this workspace has installed.