Channels

Integrations

Shopify, WhatsApp, Instagram and the chat widget: what is connected and what each brings.

Two colleagues working through a plan together
Channels
  • Shopify — install from the Shopify App Store; the assistant gets products, policies and, once the store grants it, order status. The dashboard also runs inside Shopify admin.
  • WhatsApp and Instagram — connected under Settings; both land in the same inbox.
  • Chat widget — one script tag, or the hosted chat page.

Mine lists what this workspace has installed.