Inbox and customer settings
Tracking site events
What visitors do on your site, as events the inbox shows and Flows can start from.

Inbox and customer settingsRead it in the appThe same article opens from Help inside app.dotask.io, beside the screen it describes.
- Presets the widget detects on its own: logins, registrations, email forms, the contact page, password resets.
- Your own events: your code sends one with a name and details; it appears in the conversation side panel and can start a Flow (“Your site sends an event”).