Inbox and customer settings

Tracking site events

What visitors do on your site, as events the inbox shows and Flows can start from.

A shop counter with a customer being served
Inbox and customer settings
  • Presets the widget detects on its own: logins, registrations, email forms, the contact page, password resets.
  • Your own events: your code sends one with a name and details; it appears in the conversation side panel and can start a Flow (“Your site sends an event”).